Answers to Frequently Asked Questions

General Questions

  • Where are PACK EXPO Las Vegas and Healthcare Packaging EXPO 2021 taking place?

    Las Vegas Convention Center - North, Central, and South Buildings
    3150 Paradise Rd., Las Vegas, Nevada 89109

  • What are the show dates and exhibit hours?
    Monday, September 27, 2021: 9:00 am – 5:00 pm
    Tuesday, September 28, 2021: 9:00 am – 5:00 pm
    Wednesday, September 29, 2021: 9:00 am – 3:00 pm
  • How can I book a room at one of the event’s official hotels?

    You can now book your rooms online through the PACK EXPO Las Vegas and Healthcare Packaging EXPO Hotel Reservation Office (Expovision). You’ll get the lowest rates for show dates and peace of mind knowing your reservation is guaranteed. Please beware of third-party hotel broker scams that may demand pre-payment and then oversell rooms. Expovision requires a credit card guarantee or a check deposit, but no deposits are charged at the time of booking.

    Book your room(s) HERE

    If needed, you may contact Expovision by email at [email protected] or call 1-866-523-0877 (Toll-Free) or 703-205-0480.

  • How do I rent an electric scooter for the show?

    Electric Scooters are available to rent at the Las Vegas Convention Center and are offered by Scootaround. For more information and pricing, and to book your scooter, please call Scootaround at 1-888-441-7575. 

  • Will there be shuttle bus service from the hotels to the convention center?

    Yes. Complimentary shuttle bus service will run between official hotels and the convention center during the morning and afternoon hours around the show’s opening and closing.

  • What kinds of safety protocols will you have in place?

    While no environment or space inside or outside of the home can ever be 100% safe, PMMI has put in place a comprehensive range of health and safety standards that make the health and safety of everyone who attends a priority. 

    PMMI is committed to updating our approach based on current government regulations and industry standards. Current information on health and safety protocols can be found on the PACK Ready Health & Safety page.

  • What is being done to reinforce the health and safety measures?

    Show Management will contact all show participants prior to the event to update and remind them of what to expect at the show and how to best prepare. As federal and local guidance and regulations evolve in the days and weeks leading up to the show, PMMI will evaluate the health and safety protocols and provide any updates or changes to show participants. 

    All attendees, exhibitors, vendors and staff are asked to complete a self-screening daily prior to entering the venue. Please do not attend the show if you answer "yes" to any of the screening questions. You can find the daily self-screening questions here

  • Will there be a virtual option to attend PACK EXPO Las Vegas?

    Our educational content will be made available during and after the show on-demand to all registered attendees. Full access to exhibitor showrooms including videos, new products and more is also included with both online and in-person registration. The web-based portion of PACK EXPO Las Vegas, PACK EXPO Xpress, costs $30 to attend. Learn more about PACK EXPO Xpress.

  • Where can I get a COVID-19 Test for my return trip?

    If you are in need of a COVID-19 test for your return trip, please click here to identify the most convenient location near the Las Vegas Convention Center and McCarran International Airport. 

    For the most current information from the CDC regarding international travelers entering the United States, please visit the CDC FAQ site.


Attendee Questions

  • How much does registration cost?

    Badge registration is $30 through Friday, September 10, 2021 and $130 after. Registration includes access to both PACK EXPO Las Vegas and Healthcare Packaging EXPO as well as to free educational sessions taking place in venues on both show floors.

  • Will there be a virtual option to attend PACK EXPO Las Vegas?

    Our educational content and exhibitor videos (if provided) will be made available during and after the show on-demand to all registered attendees. The web-based portion of PACK EXPO Las Vegas is called PACK EXPO Xpress. The cost to attend this online only version is $30. Learn more about PACK EXPO Xpress.

  • Can I switch my registration from PACK EXPO Xpress to attending in person at PACK EXPO Las Vegas and Healthcare Packaging EXPO?

    Yes. You can access your badge in the Registration Resource Center and make edits to your registration status. You will not be charged an additional fee.  

  • Will my badge be mailed to me?

    We will mail badges to attendees from the U.S. that register on or before September 3. To help keep badge pick-up lines at a minimum we stress the importance of bringing your mailed badge onsite. Attendees from outside the U.S. must register on or before August 13 in order to receive your badge in the mail. Otherwise, you will need to pick up your badge in Las Vegas. 

  • What are the age restrictions at PACK EXPO Las Vegas and Healthcare Packaging EXPO?

    No person under the age of 14 is allowed on the show floor, before, during or after the show. Neither strollers nor carried infants are allowed on the show floor.

Exhibitor Questions

  • How can I become an exhibitor at PACK EXPO Las Vegas or Healthcare Packaging EXPO 2021?

    Review the floor plans and submit your exhibit space application, along with the non-refundable/non-transferrable deposit to confirm your booth space. Learn more here

  • What is the cost per square foot to exhibit?

    The base rate is $31.25 per square foot. PMMI member space rates vary. If you are a PMMI Member and would like to know your space rate, please call 571-612-3200.

    Drayage/material handling is included in your space rate provided your shipment/truck checks in at the Las Vegas Convention Center by 2:00 pm on your assigned target move-in date. See the Rules & Regulations and the Exhibitor Service Manual (available by June 2021) for additional information and special assessment pricing.

  • What is drayage?

    Drayage is the moving of the exhibitor’s machinery, etc., off the exhibitor’s truck at the dock to the exhibitor’s booth and back to the dock to be loaded back onto the truck. This is included in the price of the exhibitor’s booth space.

  • What is the payment schedule for booth space?

    A nonrefundable 25% deposit should accompany your Exhibit Space Application. An additional 50% of the total booth price will be due by March 22, 2021. The final 25% will be due by May 24, 2021. Full payment is due with the space application for any booths booked after May 24, 2021.  

    If you have any questions about payment for your booth space, you can contact Dorine Cole at [email protected] or 571-612-3200.

  • How can I improve my priority point standing?

    Each exhibitor is assigned a priority point for space selection. PACK EXPO Las Vegas, PACK EXPO International, Healthcare Packaging EXPO and PACK EXPO East hold separate priority standings. By exhibiting continuously, and those ahead of you in priority not exhibiting, an exhibitor begins to move up the priority point system. Choosing not to exhibit at PACK EXPO International or PACK EXPO East does not affect your PACK EXPO Las Vegas priority.

  • What are the height regulations?

    Booths under 599 sq. ft. are allowed a maximum height of 12’ for all display material including logos and graphics. Hanging signs are NOT permitted. Booths 600 - 1,499 sq. ft. are allowed a maximum height of 14’ for all display material including logos, graphics and hanging signs, and booths 1,500 sq. ft. and over are allowed a maximum height of 18’ for all display material including logos, graphics and hanging signs. All display material and machinery must be set back at least 1’ from all aisles.

    For more information, please consult the complete Rules & Regulations.

  • Can I change my target move-in and/or move-out date?

    Move-in/Move-out dates are determined based upon your booth location. Review your target move-in/move-out dates HERE. If your company cannot adhere to the scheduled inbound and/or outbound dates as assigned, please email [email protected] to request a change. Your target change request should include the following information:

    • Exhibiting Company Name
    • Booth Number Assigned
    • Current Move-In Date
    • Desired Move-In Date (if applicable)
    • Current Move-Out Date
    • Desired Move-Out Date (if applicable)
    • Direct Dial Phone NUmber

    Once we have received your email we will evaluate your request and follow up accordingly. 

  • How many complimentary booth personnel badges do we receive?

    For PACK EXPO Las Vegas 2021 there is no cap on the amount of complimentary booth personnel badges an exhibitor can order, if completed by August 27, 2021. Any booth personnel registration after August 27 will incur a $15/badge fee. Register by this date to save $15 per badge and to enjoy contactless entry upon arrival.

  • What is my Exhibitor Dashboard login ID?

    The Show Contact for your company will receive an email with an ID and a password to log in to your Exhibitor Dashboard. If you have not received this password or are having trouble logging in, please have the Show Contact call the PMMI Show Department at 571-612-3200 or email [email protected]. Passwords can only be given out to the Show Contact on file.

  • How do I populate my company information for inclusion in the online directory?

    Go to the Exhibitor DashboardThe online Exhibitor Search is the directory for the show. As an exhibitor, you are automatically included in the online directory (Exhibitor Search) and the printed Show Guide. The PACK EXPO Las Vegas/Healthcare Packaging EXPO Show Guide lists only exhibiting company names and booth numbers. All other information you wish to convey to attendees about your company should be in your online company profile.

    Login information will be sent to the Exhibitor (Show) Contact. Once you have received the ID and password, you can log in to the Exhibitor Dashboard and begin populating your company description, vertical markets, product categories and more.

    If you have any questions about your Exhibitor Dashboard, contact the PMMI Show Department at [email protected] or 571-612-3200.

  • How can I upgrade and improve my online directory listing?

    Stand out to PACK EXPO Las Vegas and Healthcare Packaging EXPO 2021 attendees by upgrading your complimentary online directory listing to 1 of 4 available upgrade packages. New features that have been added to these package upgrades include virtual business cards, an updated product gallery and product search. Learn more here

  • What is included in the basic online exhibitor directory listing?

    All exhibiting companies are provided a complimentary online directory listing that includes: 

    • Company Description
    • Company Contact Information
    • Link to Company Website
    • Product Categories (select up to 20 relevant product categories that apply to your solutions.)
    • Vertical Markets Served - reach buyers in the industries you serve!
  • What is the cancellation policy?

    Your 25% deposit is nonrefundable and nontransferable. For cancellations received after the March 22, 2021 payment deadline and prior to the May 24, 2021 deadline, the exhibitor will forfeit any monies paid to date, up to 75% of the total booth price. Any cancellations received after the final payment deadline (May 24, 2021) will forfeit 100% or all monies paid to date. For details, see the Rules & Regulations.

  • Who is the official service contractor for PACK EXPO Las Vegas and Healthcare Packaging EXPO?

    The official move-in/move-out and freight services contractor for PACK EXPO Las Vegas is PACK EXPO Services. More information will be available in the Exhibitor Service Manual which will be available by June 2021.

    Move In/Move out – Freight Services
    PACK EXPO Services
    Jim Roche
    Email: [email protected]

    Booth Services
    John LeRoy - PACK EXPO Services
    Phone: 972.751.9400
    Email: [email protected]

  • Whom do I contact regarding speaking opportunities?

    If you are interested in speaking at PACK EXPO Las Vegas or Healthcare Packaging EXPO, please contact Jessie Brown, Trade Show Operations Coordinator, at 571.266.4409 or email [email protected]

  • Whom do I contact regarding sponsorships or advertising?

    For PACK EXPO Las Vegas sponsorships, Show Daily and opportunities, contact:

    Wendy Moore, Trade Show Sales Manager
    Phone: 571.612.3185
    Email: [email protected]

    Patrick Bradley
    Phone: 571.266.4413
    Email: [email protected]

    For show-related advertising opportunities from PMMI Media Group, visit  or call 800-355-5595.

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